Job Title: Air Ticketing Executive

Location: IGI Airport Delhi
Employment Type: Full-Time
Experience: Freshers & Experienced

Job Summary:

We are looking for detail-oriented and customer-focused individuals to join our team as Air Ticketing Executives. The role involves booking and issuing air tickets, handling customer queries, and ensuring a smooth ticketing process in compliance with airline policies.

Key Responsibilities:

• Book domestic and international flight tickets for passengers
• Issue, reissue, and cancel tickets as per client requests and airline guidelines
• Provide accurate fare information, travel itineraries, and booking details
• Handle customer inquiries via phone, email, or in person
• Maintain up-to-date knowledge of airline policies, schedules, and pricing
• Coordinate with airlines and travel partners for ticket confirmations and changes
• Ensure accurate data entry and maintain booking records

Required Skills:

• Good communication and customer service skills
• Knowledge of GDS/CRS systems like Amadeus, Galileo, or Sabre (preferred)
• Basic computer literacy and typing skills
• Attention to detail and time management
• Ability to work in shifts, including weekends and holidays

Eligibility Criteria:

• Minimum qualification: 12th pass or Graduate
• Age: 18–30 years
• Certification in air ticketing or travel management preferred
• Freshers can apply; experience in travel or aviation is an added advantage

Salary & Benefits:

• Competitive salary with performance incentives
• Professional training provided
• Career growth opportunities in the travel and aviation industry
• Company benefits as per policy